Unlocking Asia’s Shared Services Advantage in India, Malaysia & Philippines

Asia continues to strengthen its position as a critical pillar in the global shared services landscape. From Shared Service Centres (SSC) and Global Business Services (GBS) to Global Capability Centres (GCC), organisations are increasingly turning to the region for its deep talent pools, cost efficiency, digital maturity, and strong government support across key markets. Join us as we spotlight three of Asia’s most competitive shared services hubs – India, Malaysia and the Philippines – and unpack their unique value propositions, talent ecosystems, and evolving capabilities. Attendees will gain expert-led insights into:

• The distinct strengths of each market, and how to assess the right fit for your business

• Talent trends and winning hiring strategies shaping shared services teams in Asia

• Key considerations and challenges when setting up, expanding or transforming a shared services hub, and how to navigate them

• Real-world success stories from successful SSC, GBS, and GCC set-ups Whether you are establishing a new hub or expanding an existing one, this session will equip you with market aligned insights to support better workforce planning, cross border hiring, and operational excellence.